How to Book

The easiest way to book is to fill out online booking form. But you can also send us a message by e-mail or just give us a ring. Your booking will be irrevocable as soon as we send you the booking confirmation.

Conditions of Payment

After receiving our booking confirmation, kindly transfer 15% down payment per person (minimum €100,-) as soon as possible. For bike & boat tours we ask 30% down payment.  The remaining sum is due not later than 6 weeks before the start date of your cycling holiday as stated in the booking.

Your Changes to Arrangements

Should you wish to make changes to your booking, this will be possible up to 14 days before the start of the holiday (if the hotels are still able to accept the changes). We charge €50, - per booking for processing the change, irrespective of the number of participants.

Cancellation

For hotel tours the following cancellation terms apply:

• cancellation until 21th day (exclusive) before the start of your bike trip: 15% of the full amount (with a minimum of €100,-)
• cancellation from the 21th day (inclusive) until the 14th day (exclusive) before the start: 50% of the full amount
• cancellation from the 14th day (inclusive) until the 5th day (exclusive) before the start: 75% of the full amount
• cancellation from the 5th day (inclusive) to the start: 90% of the full amount
• Cancellation on the starting day or later: the full amount 

For group bookings (10 persons or more) different cancellation terms can apply. 

For bike & boat tours the cancellation terms are as follows:

• cancellation more then 84 days before the date of departure: 20% of the full amount
• cancellation 84 to 42 days before the start: 30% of the full amount
• cancellation 42 to 28 days before the start: 60% of the full amount
• cancellation 28 days to 1 day before teh date of departure: 90% of the full amount
• cancellation on the starting day or later: the full amount  

Changes to the Route

If, due to unforeseen circumstance, we are forced to deviate from the published route descriptions, participants will be informed a.s.a.p.

Prices

Prices are per person, unless otherwise specified, and based on two (or more) adults sharing a room. We do not charge you extra for taxes, administrative booking fees, etc. You will receive one Route Pack per room.

Singles Surcharge

If you are travelling alone, we will calculate a surcharge that takes into account the additional costs for luggage transport, single room and Route Pack.

Extra Nights

It is possible to stay extra nights at any of the hotels on your route. 
Extra nights cost € 70,- per person per night for a double room and breakfast.

Guarantee fund SGR

All our trips are covered by the guarantee fund of the SGR click - here - for the conditions. The SGR guarantees your money in case we get into financial inability. Your deposit or payment is safe with us in this way.